The Ritz-Carlton, Philadelphia | Philadelphia ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

10 Avenue Of The Arts, Philadelphia, Pennsylvania, United States, 19102

“The hotel is perfectly situated within walking distance to all the historic sites, making it easy to explore Philadelphia.”view full review

The Ritz-Carlton, Philadelphia is a 5-star hotel known for its historic architecture and luxury accommodations. The property features a premier Club Lounge, a spa, and various event spaces, making it suitable for both leisure and business purposes.

Rooms & Amenities

Rooms at The Ritz-Carlton, Philadelphia provide a blend of historic elegance and modern amenities, featuring flat-screen TVs, minibars, and seating areas. Select accommodations offer breathtaking views of City Hall and the Philadelphia skyline.

Dining & Lounge

Dining options include the on-site Aqimero, which offers Latin-inspired dishes crafted by chef Richard Sandoval. Guests can also enjoy the exclusive services available at The Ritz-Carlton Club Lounge.

Leisure & Business Amenities

For leisure activities, guests can unwind at the spa, featuring treatments such as classic massages and HydraFacials. The hotel is well-equipped for business events, boasting extensive meeting spaces and proximity to the Pennsylvania Convention Center.

Location & Transportation

The Ritz-Carlton, Philadelphia is ideally situated for exploring the city, with landmarks like the Liberty Bell and Philadelphia Museum of Art within walking distance. Public transport options are accessible, including the City Hall subway station just a minute's walk away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room 1 King City Hall View

2 persons

30 m²

1 King-size bed

Shower

Heating

room details

Superior Larger Guest room 1 King Bed

2 persons

34 m²

1 King-size bed

Shower

Heating

room details

Smaller Guest room 1 Queen

2 persons

20 m²

1 King-size bed

Shower

Coffee machine

room details

Superior Double Larger Guest Room 2 Double

2 persons

33 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Philadelphia200 m

Airports

Philadelphia International (PHL) 15.1 km

Trenton-Mercer (TTN) 54.5 km

Train

30th Street Station 1.6 km

Underground

15th Street200 m

13th Street300 m

Bus

Bus stop 12.3 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Tasty Breakfast Experience

I indulged in a good breakfast at the Aquimero restaurant. The eggs were perfectly scrambled and the selection of toppings was impressive, making it a wonderful way to start my day. Despite a few hiccups, the overall quality of the meal truly stood out for me.

Michael Thompson. USA, 2024-01-15Read full review on

Spacious & Inviting

I stayed in a stunning king room with a magnificent city view. The room was large, beautifully decorated, and the attention to detail made my stay even more special. It was truly a serene retreat from the bustling city outside.

Emily Carter. Canada, 2024-04-22Read full review on

Impressive Turn-Down

The turn-down service was a lovely touch during my stay. When I returned to my room, I was greeted with soft lighting and freshly folded towels, making the room feel cozy and extremely inviting for a quiet night in.

James Winchester. Australia, 2024-07-09Read full review on

Accessible Comfort

The hotel offers amazing features that cater to everyone, including easy navigation throughout the premises which enhances the availability of various amenities. I found the layout welcoming and accommodating, making my experience very comfortable.

Sandra Mitchell. New Zealand, 2024-11-30Read full review on

What’s included

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Lift
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Entertainment
Spa & wellness centre
Facial
Beauty treatment
Back massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

10 Avenue Of The Arts, Philadelphia, Pennsylvania, United States, 19102

Map view

10 Avenue Of The Arts, Philadelphia, Pennsylvania, United States, 19102

City landmarks

Museum

Independence National Historical Park

1.4 km

Museum

The Franklin Institute

1.3 km

Museum

Philadelphia Museum of Art

2.1 km

Landmark

Liberty Bell

1.2 km

Landmark

Independence Hall

1.3 km

Museum

The Barnes Foundation

1.6 km

Square

Rittenhouse Square

750 m

Art object

Art Museum Steps

2.1 km

Museum

National Constitution Center

1.6 km

Museum

Eastern State Penitentiary

2.0 km

Landmark

Congress Hall

950 m

Museum

The Academy of Natural Sciences of Drexel University

1.3 km

Mall

Pennsylvania Convention Center

790 m

Landmark

Philadelphia's Magic Gardens

1.5 km

Museum

Mutter Museum

1.2 km

Museum

Museum of the American Revolution

1.8 km

Landmark

Liberty Bell Center

1.4 km

Landmark

Thaddeus Kosciuszko National Memorial

1.7 km

Museum

Rodin Museum

1.6 km

Landmark

Tomb of the Unknown Soldier of the American Revolution

1.4 km

Monument

Benjamin Franklin National Memorial

1.2 km

Park

Franklin Square

1.7 km

Landmark

The African American Museum in Philadelphia

1.3 km

Landmark

Betsy Ross House

1.9 km

Museum

Benjamin Franklin Museum

1.6 km

Library

Rosenbach Museum and Library

1.4 km

Nearby

Market

Reading Terminal Market

600 m

Park

Love Park

310 m

Public Building

Philadelphia City Hall

380 m

Restaurants

Fogo de Chao Brazilian Steakhouse

180 m

1337 Chestnut St

McCormick & Schmick's Seafood & Steaks

420 m

1 S Broad St

El Vez

400 m

121 South 13th Street

Bru Craft & Wurst

230 m

1316 Chestnut St

Oyster House

320 m

1516 Sansom St Fl 1

Lucky Strike

250 m

1336 Chestnut St

Barbuzzo

360 m

110 South 13th Street

Tradesman's

230 m

1322 Chestnut St

Reviews and Ratings

Reviews from guests about their experience.

4/5 based on 2047 reviews

#47 of 96 hotels in Philadelphia based on Tripadvisor

Chester

United States, January 2025

7.0/10

My stay at the Philadelphia Ritz-Carlton was a mix of highs and lows. I found the staff to be helpful, especially Ellen, who went above and beyond to enhance my experience. However, I faced multiple issues during my stay, including cleanliness problems in my room and a frustrating check-in process. The location is convenient for exploring the city, even though I felt let down by some aspects of the service.

Rooms

5.0

The room initially had cleanliness issues, with mold and mildew odors present. After moving to a different room, the situation improved, but the overall quality did not match Ritz-Carlton standards.

Service

6.0

Ellen provided exceptional service, handling my concerns with professionalism and care. However, other aspects of customer service, like check-in and room cleanliness, could use significant improvement.

Location

9.0

The hotel's location is wonderful, allowing easy access to various attractions in Philadelphia, making it convenient for sightseeing.

Dining

8.0

While I didn't dine extensively at the hotel, I appreciated the delightful cocktails offered at the bar, providing a nice spot to unwind.

Facilities

7.0

Facilities were well-maintained, but I did not have a chance to fully utilize all the amenities available, which was a missed opportunity.

Frances

United States, January 2025

6.6/10

My stay at the Ritz in Philadelphia was quite disappointing, despite some redeeming qualities. The hotel is located in a prime area with easy access to attractions, and the public spaces are beautiful. However, I faced a major issue with my room booking, and the service did not meet the high standards I expected. Overall, while the hotel has potential, I can't recommend it based on my experience.

Rooms

5.0

The rooms felt average and didn't live up to expectations. My shower was noisy and only produced scalding water when the sink was also running.

Service

5.0

The service was overall disappointing, as I experienced significant issues with my reservation and minimal follow-up from the staff.

Location

9.0

The location is great, making it convenient to explore Philadelphia and find nearby dining options.

Dining

7.0

I didn't have a chance to enjoy the dining too much because of my hotel troubles, but I did hear positive remarks about the dining space.

Facilities

8.0

The public spaces were stunning, creating a great atmosphere upon arrival, but I wasn't able to fully enjoy them due to my other issues.

Red

United States, December 2024

8.2/10

I had a lovely experience overall at this hotel, with standout service that truly made my stay special. I really appreciated the cleanliness and comfort of the rooms, but I did notice some noise issues from the elevators that could be bothersome. The location is convenient, making it easy to explore the area, but I did wish for more dining variety during breakfast. Overall, a memorable visit with a few minor hiccups.

Rooms

8.0

The rooms were clean and comfortable, but unfortunately, I was near the elevator, which caused some noise issues at night.

Service

9.0

The service was exceptional; staff members were friendly and went out of their way to help me feel welcome.

Location

9.0

The hotel's location was fantastic, providing easy access to various attractions in the city.

Dining

7.0

While breakfast was good, I found the options a bit limited and would have appreciated greater variety.

Facilities

8.0

The hotel facilities were well-maintained, which enhanced the overall experience during my stay.

Carlos

United States, December 2024

5.4/10

My stay at the Ritz Philly had its highs and lows. The location can't be beaten, with breathtaking views and access to many attractions. However, my experience with room cleanliness was unfortunate, which was disappointing considering the hotel's reputation. Dining was decent but had some issues with service timing during breakfast, affecting our overall satisfaction. Overall, while there are standout features, I expected a lot more.

Rooms

5.0

Unfortunately, the cleanliness of the rooms was below expectations. I had to switch rooms multiple times due to dirt and poor housekeeping.

Service

5.0

The service from the staff was hit or miss. I had good interactions, but there was a lack of follow-up on my concerns which was discouraging.

Location

9.0

The location is fantastic, right in the heart of the city with excellent views of the surrounding area.

Dining

6.0

Dining options were decent, but I had to wait quite long for breakfast which was frustrating. It was good once it arrived, but still, the timing was off.

Facilities

5.0

The hotel facilities feel a bit tired and could definitely use some updates and better maintenance.

Ralph

United States, November 2024

6.8/10

My stay at the Ritz-Carlton was a mix of good and bad experiences. While the architectural charm of the lobby made a great first impression and the location was fantastic for exploring the city, service inconsistencies and cleanliness issues with the rooms left much to be desired. I appreciated the friendly staff, particularly Ellen, who went above and beyond to make my stay more enjoyable.

Rooms

5.0

The room was quite spacious, but cleanliness was an issue with stains on bedding and neglect in bathroom cleaning. For a Ritz-Carlton, it was not up to the expected standards.

Service

6.0

While some staff were exceptional and incredibly helpful, overall service was inconsistent, with some areas lacking attention for a hotel of this caliber.

Location

9.0

The hotel's location is fantastic, within walking distance to many historic sites, which made exploring the city really convenient.

Dining

7.0

Breakfast was a pleasant experience, particularly thanks to the attentive restaurant manager, though the menu was somewhat limited compared to other Ritz properties.

Facilities

7.0

The lobby area is beautifully designed and creates an inviting atmosphere, but there were issues in room maintenance that need addressing.