The Ritz-Carlton, Philadelphia Hotel | Philadelphia ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

10 Avenue Of The Arts, Philadelphia, Pennsylvania, United States of America, 19102

“The hotel is perfectly situated within walking distance to all the historic sites, making it easy to explore Philadelphia.”view full review

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“A vibrant hotel with delightful dining experiences and charm” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site (reservation might be needed) at USD 52 per day.

High-speed internet access is available in the hotel rooms at USD 9.95 per day.

Other information

You can start your day with a full breakfast, which costs US$35 per person per day.

There are no cribs provided in a room.

Pets are allowed on request.

Year renovated:2008

Number of floors:31

Number of rooms:301

Former name

Ritz-Carlton Philadelphia

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

325 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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King Room

Max:

2 persons

250 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Superior King Room

Max:

4 persons

370 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Philadelphia700 ft

Airports

Philadelphia International (PHL) 9.4 mi

Trenton-Mercer (TTN) 33.9 mi

Train

30th Street Station 1.0 mi

Metro stations

15th Street700 ft

13th Street1000 ft

Bus

Bus stop 7.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Tasty Breakfast Experience

I indulged in a good breakfast at the Aquimero restaurant. The eggs were perfectly scrambled and the selection of toppings was impressive, making it a wonderful way to start my day. Despite a few hiccups, the overall quality of the meal truly stood out for me.

Michael Thompson. USA, 2024-01-15Read full review on

Spacious & Inviting

I stayed in a stunning king room with a magnificent city view. The room was large, beautifully decorated, and the attention to detail made my stay even more special. It was truly a serene retreat from the bustling city outside.

Emily Carter. Canada, 2024-04-22Read full review on

Impressive Turn-Down

The turn-down service was a lovely touch during my stay. When I returned to my room, I was greeted with soft lighting and freshly folded towels, making the room feel cozy and extremely inviting for a quiet night in.

James Winchester. Australia, 2024-07-09Read full review on

Accessible Comfort

The hotel offers amazing features that cater to everyone, including easy navigation throughout the premises which enhances the availability of various amenities. I found the layout welcoming and accommodating, making my experience very comfortable.

Sandra Mitchell. New Zealand, 2024-11-30Read full review on

What’s included

General

No smoking on site
Internet access
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Elevator
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Room service
Housekeeping
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services

Spa & Leisure

Entertainment
Spa & wellness center
Facial
Beauty treatment
Back massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

10 Avenue Of The Arts, Philadelphia, Pennsylvania, United States of America, 19102

Map view

10 Avenue Of The Arts, Philadelphia, Pennsylvania, United States of America, 19102

City landmarks

Museums

Independence National Historical Park

4600 ft

Museums

The Franklin Institute

4200 ft

Museums

Philadelphia Museum of Art

1.3 mi

North 6th Street

Liberty Bell

4100 ft

520 Chestnut St

Independence Hall

4400 ft

Museums

The Barnes Foundation

5200 ft

Square

Rittenhouse Square

2500 ft

Art object

Art Museum Steps

1.3 mi

Museums

National Constitution Center

5300 ft

Museums

Eastern State Penitentiary

1.4 mi

cnr S 6th & Chestnut Sts

Congress Hall

3200 ft

Museums

The Academy of Natural Sciences of Drexel University

4200 ft

Mall

Pennsylvania Convention Center

2600 ft

1020 South St

Philadelphia's Magic Gardens

4900 ft

Museums

Mutter Museum

4000 ft

Museums

Museum of the American Revolution

1.1 mi

6th Street Between Market and Chestnut Streets

Liberty Bell Center

4600 ft

Museums

Rodin Museum

1.0 mi

301 Pine St

Thaddeus Kosciuszko National Memorial

1.1 mi

Washington Square

Tomb of the Unknown Soldier of the American Revolution

4500 ft

Monuments and Landmarks

Ben Franklin National Memorial

3900 ft

Parks

Franklin Square

1.1 mi

701 Arch St Seventh

The African American Museum in Philadelphia

4400 ft

239 Arch St

Betsy Ross House

1.2 mi

Libraries

Rosenbach Museum and Library

4500 ft

Nearby

Market

Reading Terminal Market

2000 ft

Parks

Love Park

1100 ft

Public Building

Philadelphia City Hall

1300 ft

Public Building

City Hall Visitor Center

1300 ft

Restaurants

McCormick & Schmick's Seafood & Steaks

1400 ft

1 S Broad St

Aqimero

300 ft

10 Avenue Of The Arts

Chris' Jazz Cafe

900 ft

1421 Sansom St

El Vez

1400 ft

121 South 13th Street

The American Pub

600 ft

1500 Market St Center Square Bldg

Bru Craft & Wurst

800 ft

1316 Chestnut St

Lucky Strike

900 ft

1336 Chestnut St

Reviews and Ratings

Reviews from guests about their experience.

68%

loved their spa retreat and can’t wait to return.

6.8/10

Nice

Rooms

5.2

Location

9.0

Service

6.0

Dining

7.0

4/5 based on 2047 reviews

#47 of 96 hotels in Philadelphia based on Tripadvisor

Chester

United States of America, January 2025

7.0/10

My stay at the Philadelphia Ritz-Carlton was a mix of highs and lows. I found the staff to be helpful, especially Ellen, who went above and beyond to enhance my experience. However, I faced multiple issues during my stay, including cleanliness problems in my room and a frustrating check-in process. The location is convenient for exploring the city, even though I felt let down by some aspects of the service.

Rooms

5.0

The room initially had cleanliness issues, with mold and mildew odors present. After moving to a different room, the situation improved, but the overall quality did not match Ritz-Carlton standards.

Service

6.0

Ellen provided exceptional service, handling my concerns with professionalism and care. However, other aspects of customer service, like check-in and room cleanliness, could use significant improvement.

Location

9.0

The hotel's location is wonderful, allowing easy access to various attractions in Philadelphia, making it convenient for sightseeing.

Dining

8.0

While I didn't dine extensively at the hotel, I appreciated the delightful cocktails offered at the bar, providing a nice spot to unwind.

Facilities

7.0

Facilities were well-maintained, but I did not have a chance to fully utilize all the amenities available, which was a missed opportunity.

Frances

United States of America, January 2025

6.6/10

My stay at the Ritz in Philadelphia was quite disappointing, despite some redeeming qualities. The hotel is located in a prime area with easy access to attractions, and the public spaces are beautiful. However, I faced a major issue with my room booking, and the service did not meet the high standards I expected. Overall, while the hotel has potential, I can't recommend it based on my experience.

Rooms

5.0

The rooms felt average and didn't live up to expectations. My shower was noisy and only produced scalding water when the sink was also running.

Service

5.0

The service was overall disappointing, as I experienced significant issues with my reservation and minimal follow-up from the staff.

Location

9.0

The location is great, making it convenient to explore Philadelphia and find nearby dining options.

Dining

7.0

I didn't have a chance to enjoy the dining too much because of my hotel troubles, but I did hear positive remarks about the dining space.

Facilities

8.0

The public spaces were stunning, creating a great atmosphere upon arrival, but I wasn't able to fully enjoy them due to my other issues.

Red

United States of America, December 2024

8.2/10

I had a lovely experience overall at this hotel, with standout service that truly made my stay special. I really appreciated the cleanliness and comfort of the rooms, but I did notice some noise issues from the elevators that could be bothersome. The location is convenient, making it easy to explore the area, but I did wish for more dining variety during breakfast. Overall, a memorable visit with a few minor hiccups.

Rooms

8.0

The rooms were clean and comfortable, but unfortunately, I was near the elevator, which caused some noise issues at night.

Service

9.0

The service was exceptional; staff members were friendly and went out of their way to help me feel welcome.

Location

9.0

The hotel's location was fantastic, providing easy access to various attractions in the city.

Dining

7.0

While breakfast was good, I found the options a bit limited and would have appreciated greater variety.

Facilities

8.0

The hotel facilities were well-maintained, which enhanced the overall experience during my stay.

Carlos

United States of America, December 2024

5.4/10

My stay at the Ritz Philly had its highs and lows. The location can't be beaten, with breathtaking views and access to many attractions. However, my experience with room cleanliness was unfortunate, which was disappointing considering the hotel's reputation. Dining was decent but had some issues with service timing during breakfast, affecting our overall satisfaction. Overall, while there are standout features, I expected a lot more.

Rooms

5.0

Unfortunately, the cleanliness of the rooms was below expectations. I had to switch rooms multiple times due to dirt and poor housekeeping.

Service

5.0

The service from the staff was hit or miss. I had good interactions, but there was a lack of follow-up on my concerns which was discouraging.

Location

9.0

The location is fantastic, right in the heart of the city with excellent views of the surrounding area.

Dining

6.0

Dining options were decent, but I had to wait quite long for breakfast which was frustrating. It was good once it arrived, but still, the timing was off.

Facilities

5.0

The hotel facilities feel a bit tired and could definitely use some updates and better maintenance.

Ralph

United States of America, November 2024

6.8/10

My stay at the Ritz-Carlton was a mix of good and bad experiences. While the architectural charm of the lobby made a great first impression and the location was fantastic for exploring the city, service inconsistencies and cleanliness issues with the rooms left much to be desired. I appreciated the friendly staff, particularly Ellen, who went above and beyond to make my stay more enjoyable.

Rooms

5.0

The room was quite spacious, but cleanliness was an issue with stains on bedding and neglect in bathroom cleaning. For a Ritz-Carlton, it was not up to the expected standards.

Service

6.0

While some staff were exceptional and incredibly helpful, overall service was inconsistent, with some areas lacking attention for a hotel of this caliber.

Location

9.0

The hotel's location is fantastic, within walking distance to many historic sites, which made exploring the city really convenient.

Dining

7.0

Breakfast was a pleasant experience, particularly thanks to the attentive restaurant manager, though the menu was somewhat limited compared to other Ritz properties.

Facilities

7.0

The lobby area is beautifully designed and creates an inviting atmosphere, but there were issues in room maintenance that need addressing.